West Shore Auto Care, Inc.

YH &B a month ago

Called to see about pricing to have my front catalytic converters swapped and some new pads and rotors put on, dude "didn't want to quote over the phone/required a diagnostic fee". It's a 14 year old truck that has codes for the cats on the computer and the front brakes are squeaking; it's not rocket science lol. Then quoted $400+ for my front brakes without me being able to get a word out. Just said thank you and hung up...

britta waltz 8 months ago

I highly recommend going to them for your car issues. I have been coming to them for 15 plus years. Everytime I go to get my car check or had car issues. John always take the time to listen to my car problems. He always fix my car big problems or small problems. His team is awesome and so down to earth. I always trust Jon and his team to work on my car. Thanks again for the great service and I’d be back for future appointments.

Paul Dibble 11 months ago

LIFE SAVER! I broke down on my way from DC to NY in the middle of the night, and had my car towed to this shop. I had never been here before and didn’t know what to expect. Dropped the keys in the night drop and ubered to a hotel. Despite being very busy with other work, John got my car in first thing in the morning, and had me back on the road in less than 3 hours. He was fair and honest, and just a genuine GREAT guy. Price was extremely reasonable and I would have been willing to pay even more as my options were slim. I can’t say enough good things about this shop. These guys are AWESOME!! 👍👍❤️❤️

ADG 3 years ago

Brought my car in because the check engine light came on and had been sputtering periodically. When I was on my way into the mechanic, the check engine light went off just by chance. John explained that the computer showed old history codes but it shouldn’t be a concern since the check engine light was off currently. I was due for an oil change, tire rotation and annual inspection anyway so I told him to do the inspection while it was there. He told me I needed new tires to pass inspection. Funny that he failed to mention the cracked exhaust manifold, destroyed catalytic converter and destroyed O2 sensor which would have been obvious if an adequate inspection was performed. Given the fact that I was experiencing symptoms prior to bringing it in, the history codes the car threw when he ran the computer on it and the fact that extent of damage doesn’t occur overnight, it is obvious that this oversight could have potentially caused more damage than I initially brought it into him for. Bottom line is, do your own research and listen to word of mouth when it comes to mechanics. Don’t rely on the Google review when it comes to this guy. Go see Scott over at H&S Motors and he’ll take good

Bruce Tretter 5 years ago

John and his team at West Shore Auto Care are outstanding car repair professionals. My power steering blew out (with smoke) on the highway on my way from NY to NC. Napa Auto Parts recommended West Shore. It was a Monday. John said he was packed busy but would try to work me in. 5 minutes later, he got me in, found a hard to find part, and had me on the road in 3 hours. While waiting, I heard and saw John relate to customers honestly, directly and always with highly professional care. Thanks, John, Ray and the rest of your team. I'll never forget your terrific help that I now know is exactly consistent with the way you do business.